Delivery Information
Below is a list of our standard delivery times. For any queries about delivery times or locations, you can call us on 01324 474 292 or Contact Us. For more information please scroll down the page to our frequently asked questions section.
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Delivery options available for UK Mainland Destinations |
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Free 5-7 working days delivery (available for all orders over £250 from ICA Direct only) |
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£9.95 standard 5-7 working days delivery (orders under £250) |
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Delivery Options for other locations |
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£15.00 Scottish Highlands & Islands (usually delivered within 5-7 days) |
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£17.00 Northern Ireland (usually delivered within 5-7 days) |
Delivery FAQ
What area
is defined as Scottish Highlands & Islands?
Any postcode which involves a water crossing such as Isle of white, Isle of Man
etc. Also post codes starting with IV and KW at the top of Scotland.
Can you
deliver a product faster than the time stated on your website?
We aim to ship most of our products faster than the estimated delivery
time, however this is not always possible.
Who do
you use for your deliveries?
We send all our parcels out with Business Post.
Occasionally we may ship small orders such as light bulbs only via the royal mail.
What happens
if I'm not home when Business Post attempts delivery, will I be charged for a
second attempt?
No, Business Post will post a card through your letter box if your not home,
you can then arrange to have your package sent back out for a second delivery
free of charge.
Do you
ship to locations not mentioned on your website?
Currently we only ship to the UK mainland, Scottish Highlands & Islands and
Northern Island. For large orders we can arrange for special delivery to other
locations, please Contact Us for more information.